On-boarding CANNOT end on day One. There are too many opportunities for a new hire to stumble and ultimately lose their Day One excitement. HR MUST take the lead in ensuring a new hire’s transition is successful and that obstacles are removed.
In my previous article, I shared the importance of a high-quality on-boarding program. When a company risks 20% turnover within the first 90 days of employment, successful on-boarding is not just a nicety; it is a necessity!
20%. The percentage of employees who resign within their first 90 days of employment (G&A Partners, "The First 90 Days Are 'Make or Break'").
A casual glance at a cell phone while talking with a co-worker. Saying hello to a passer-by while walking to the copy machine. Interrupting someone just to say what is on your mind. Stopping to greet the front desk receptionist.
Here at Brixey & Meyer our mission is to have a positive impact on the people of our firm and the clients we serve. Our people are our greatest asset, which is why they come before anything else. As a growing business, we take pride in investing in our team so that they feel empowered to invest in themselves. This investment pays off as it translates to better service to our clients, which lead to long standing relationships and many referrals.
Treating our clients' business as our own business is one of our core values that is important to our firm. We don't have to tell you that we live up to this core value, because our clients have graciously shared...
In my front yard, a beautiful flowering vine grows. Each spring, it peaks out of the ground and within weeks, it covers a section of a flowerbed. Unfortunately, without proper direction and intentional scaffolding, it overshadows other plants, which experience stunted growth and premature death. The laws of gravity do not have mercy on the covered plants as the unattended vine continues its horizontal crawl. Unintentional damage and destruction take place not because the vine intends to do so. Rather, it is a by-product of growth and a lack of care by the gardener (me).
If you own a small business, it's likely that you are familiar with the frustration of struggling to grow to that next level. Establishing your brand and an operating model that works are big hurdles for a young small business. Once these are achieved and the business is established, however, it can be difficult to know where to look to continue to grow.