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    Doing Work That Matters: What People Want in a Job

    Posted by Steve Black on Sep 17, 2020 9:29:07 AM

    Energizing. Growth-minded. Engaging. Aligned. These are a words that describe an “Output-based” Culture (check out Part One of this blog series). When you walk into this type of culture, the energy is infectious. The conversations are compelling. The people are interesting. As a business owner, isn’t this the type of organization you want? This type of organization is one where people know what they need to do, own the responsibility to do it, and enjoy their work. This is true, but it runs deeper than just knowing what to do, owning it, and enjoying it. Output-based cultures reach deep down into the inner being of people, who work there. They attract the best people not because of their 401k, amount of PTO, or pay ranges. No, they do so because they understand what people want, and they communicate it early and often. 

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    Topics: Takeaways, culture, onboarding, hiring, Growing, HR, Human Resources, Growth, workplace productivity, Success, Management, Employee Retention

    Doing Work That Matters: How to Build an Output-Based Culture

    Posted by Steve Black on Sep 9, 2020 10:27:54 AM

    In my last blog, I contrasted input v. output based cultures. Input-based cultures focus upon superficial metrics (hours worked, number of emails processed, number of meetings attended). Many organizations may not say they prize these things, but they are reinforced through misaligned purposes, plans, and outcomes. Output-based cultures focus upon metrics that matter (hitting revenue numbers, new product innovations, efficiencies in the production process, pipeline activities). Output-based cultures showcase alignment between purposes, plans, and outcomes. How is this done, though? How does an organization create an aligned and purposeful culture that produces desired outcomes? To understand this, I want to review the “Cultural Ecosystem."

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    Topics: Takeaways, culture, onboarding, hiring, Growing, HR, Human Resources, Growth, workplace productivity, Success, Management, Employee Retention

    Does Your Flock Have Direction?

    Posted by Lily Morgan on Sep 3, 2020 9:53:57 AM

    It’s the morning commute, and traffic is stopped in both directions as I wait for new goslings and their parents to cross the road. The goslings are a bit wobbly and must be shown the right direction as they learn their way. I admire the cute creatures as they continue their journey and observe the reaction of others in their cars taking pictures of the adorable, fluffy animals. The stopped traffic was inconvenient, yet everyone seemed to give grace to these new little ones finding their way.

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    Topics: Takeaways, onboarding, Growth, workplace productivity, Success, Management, 2020, Workplace Culture

    Input v. Output Cultures: Doing Work That Matters

    Posted by Steve Black on Aug 27, 2020 9:20:36 AM

    60 hour workweeks. 2 weeks of unused PTO. Plowing through 200 emails in a day.

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    Topics: Takeaways, culture, onboarding, hiring, Growing, HR, Human Resources, Growth, workplace productivity, Success, Management, Employee Retention

    Cultural Architecture: Designing, Building, & Nurturing Organizational Cultures That Create Competitive Advantages

    Posted by Steve Black on Aug 20, 2020 9:18:06 AM

    organizational culture: a distinctive pattern of thought and behavior shared by members of the same organization and reflected in their language, values, attitudes, beliefs, and customs. The culture of an organization is in many ways analogous to the personality of an individual.

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    Topics: Takeaways, culture, onboarding, hiring, Growing, HR, Human Resources, Growth, workplace productivity, Success, Management, Employee Retention

    Examining Organizational Growth: Successfully Crossing the Chasm

    Posted by Steve Black on Jul 24, 2020 9:47:21 AM

    80% of businesses survived their first year of business. 

    70% of businesses survived their second year of business.                       

    50% of businesses survived their fifth year of business.

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    Topics: Takeaways, culture, onboarding, hiring, Growing, HR, Human Resources, Growth, workplace productivity, Success, Management, Employee Retention

    Examining Organizational Growth: Challenges When Crossing the Chasm

    Posted by Steve Black on Jul 16, 2020 10:10:39 AM

    chasm noun

    \ ˈka-zəm  \

    1: a deep cleft in the surface of a planet (such as the earth)

    2: a marked division, separation, or difference

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    Topics: Takeaways, culture, onboarding, hiring, Growing, HR, Human Resources, Growth, workplace productivity, Success, Management, Employee Retention

    Understanding Organizational Growth - Business Strata

    Posted by Steve Black on Jul 8, 2020 11:00:20 AM

    There he sat in his makeshift office. Doodling. Each day, it was the same thing. Get up, get ready, go into the garage. There was nothing spectacular about the workspace. You would find similar “stuff” in any number of garages in his Kansas City neighborhood. Once there, though, the creativity and magic unleashed. With pencil and paper in hand, Mr. Disney brought to life many of today’s iconic cartoon characters.

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    Topics: Takeaways, culture, onboarding, hiring, Growing, HR, Human Resources, Growth, workplace productivity, Success, Management, Employee Retention, Employee Handbook

    A Letter from Your Employee Handbook: What a Solid Handbook Can Do for Your Organization

    Posted by Steve Black on Jun 23, 2020 10:53:49 AM

    Dear Business Owner,

    Hello. It’s me. Your Employee Handbook. Now, before you stop reading, can I share what is on my mind? I know you are busy, and I evoke a lot of eye-rolling. But, I have some important things to say. I cannot blame you for being annoyed with me as I routinely insist on being updated, re-signed, and discussed. Granted, I was last updated when George W. Bush was President, Tom Brady won his first Super Bowl, and cargo pants were a fad. If you will give me five minutes of your time, I will make it worth your while. I know I can add value to our organization. 

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    Topics: Takeaways, culture, onboarding, hiring, Growing, HR, Human Resources, Growth, workplace productivity, Success, Management, Employee Retention, Employee Handbook

    HR Issues Amidst COVID-19 Disruptions PART 8: Unemployment & The PPP - When Well-Meaning Governmental Programs Collide

    Posted by Steve Black on Jun 12, 2020 9:10:29 AM

    Let’s look at some simple math. Bob, an hourly employee, averaged 40 hours per week making $15 per hour. At the end of each week, his gross income was $600. Now, due to a furlough, Bob is receiving unemployment benefits. According to the Ohio Department of Jobs and Family Services, Bob will bring home a weekly unemployment benefit of $300. Common assumption would be that he would begin hunting for a new job. Not so fast. With passage of the Coronavirus Aid, Relief, and Economic Stability Act (CARES), the federal government expanded each States’ ability to provide unemployment insurance for many workers. The expansion places an extra $600 per week into the pockets of each eligible worker. Bob is now bringing home $900 per week. 

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    Topics: Takeaways, culture, onboarding, hiring, Growing, Human Resources, Growth, workplace productivity, Success, Management, Coronavirus, COVID-19

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