--- title: Can technology alone fix a broken process? description: technology and processes --- [![Brixey Meyer](https://blog.brixeyandmeyer.com/hs-fs/hubfs/raw_assets/public/Brixey_and_Meyer_January2023/images/Brixey-white.png?width=3092&height=1080&name=Brixey-white.png "Brixey Meyer")](https://www.brixeyandmeyer.com/) - [Home](https://www.brixeyandmeyer.com/) - [Our Services](https://brixeyandmeyer.com/#headline-143-59) - [Audit & Assurance](https://www.brixeyandmeyer.com/audit-and-assurance) - [CFO Services](https://www.brixeyandmeyer.com/cfo-services) - [Cyber Risk Management](https://www.brixeyandmeyer.com/cyber-sure) - [Environmental, Social & Governance](https://www.brixeyandmeyer.com/environmental-social-governance-services-esg) - [Human Resources](https://www.brixeyandmeyer.com/human-resources) - [Operations, Technology & Strategy](https://www.brixeyandmeyer.com/operations-technology-strategy) - [Retirement Plan Administration](https://www.brixeyandmeyer.com/retirement-plan-administration) - [State & Local Tax](https://www.brixeyandmeyer.com/state-local-tax) - [Tax Compliance & Consulting](https://www.brixeyandmeyer.com/tax-compliance-and-consulting) - [Transaction Advisory](https://www.brixeyandmeyer.com/transaction-advisory-services) - [Valuation](https://www.brixeyandmeyer.com/valuation-services) - [Insights](https://blog.brixeyandmeyer.com/) - [About](https://brixeyandmeyer.com/?page_id=206) - [About B&M](https://www.brixeyandmeyer.com/about-bm) - [Our Team](https://www.brixeyandmeyer.com/our-team) - [Join Our Team](https://www.brixeyandmeyer.com/join-our-team) - [Contact](https://www.brixeyandmeyer.com/contact) - [Get Started](https://www.brixeyandmeyer.com/get-started) - [Client Portal](https://www.clientaxcess.com/#/login) - [Make a Payment](https://secure.cpacharge.com/pages/brixeyandmeyer/payments) - [Home](https://www.brixeyandmeyer.com/) - [Our Services](https://brixeyandmeyer.com/#headline-143-59) - [Audit & Assurance](https://www.brixeyandmeyer.com/audit-and-assurance) - [CFO Services](https://www.brixeyandmeyer.com/cfo-services) - [Cyber Risk Management](https://www.brixeyandmeyer.com/cyber-sure) - [Environmental, Social & Governance](https://www.brixeyandmeyer.com/environmental-social-governance-services-esg) - [Human Resources](https://www.brixeyandmeyer.com/human-resources) - [Operations, Technology & Strategy](https://www.brixeyandmeyer.com/operations-technology-strategy) - [Retirement Plan Administration](https://www.brixeyandmeyer.com/retirement-plan-administration) - [State & Local Tax](https://www.brixeyandmeyer.com/state-local-tax) - [Tax Compliance & Consulting](https://www.brixeyandmeyer.com/tax-compliance-and-consulting) - [Transaction Advisory](https://www.brixeyandmeyer.com/transaction-advisory-services) - [Valuation](https://www.brixeyandmeyer.com/valuation-services) - [Insights](https://blog.brixeyandmeyer.com/) - [About](https://brixeyandmeyer.com/?page_id=206) - [About B&M](https://www.brixeyandmeyer.com/about-bm) - [Our Team](https://www.brixeyandmeyer.com/our-team) - [Join Our Team](https://www.brixeyandmeyer.com/join-our-team) - [Contact](https://www.brixeyandmeyer.com/contact) - [Get Started](https://www.brixeyandmeyer.com/get-started) # Can technology alone fix a broken process? Published by [Scott Kenney](https://blog.brixeyandmeyer.com/author/scott-kenney) on Apr 10, 2015 10:30:00 AM ***“The first rule of any technology used in a business is that automation applied to an efficient operation will magnify the efficiency. The second is that automation applied to an inefficient operation will magnify the inefficiency.”*** **-Bill Gates** ### Are you contemplating taking on a large IT project? If the answer is yes, keep in mind that technology alone cannot fix a broken business process.  In fact, it can exacerbate the issue.  An organization must do the upfront work before designing and implementing new technology. ### The most important step to take before investing in new technology is doing an in-depth “As-Is” assessment. These assessments can be time-consuming and labor-intensive, but are well worth the savings on the back-end. By going through this exercise, you will gain an in-depth knowledge of your processes, flow of information, input redundancy, time spent on specific tasks, where errors are occurring, etc. ### Technology should not drive how your business operates, rather your business operations should drive the technology that you implement and configure.  With a good foundation of business processes that work, technology can take you from good to great, but without it you will only windup with an expensive headache. ### Click here to read [case studies](http://www.brixeyandmeyer.com/services/business-advisory-services/) of how we have worked with clients on these projects. Tags: [Strategic Planning](https://blog.brixeyandmeyer.com/topic/strategic-planning) [Back to Blog](https://blog.brixeyandmeyer.com) - [Tweet](https://twitter.com/share) ## Related Articles ## [Announcing Brixey & Meyer Capital and Access Control Systems Newest Acquisition](https://blog.brixeyandmeyer.com/announcing-brixey-meyer-capital-and-access-control-systems-newest-acquisition) Brixey & Meyer Capital and Access Control Systems Acquires Access Security Parking Integrated... [Read More](https://blog.brixeyandmeyer.com/announcing-brixey-meyer-capital-and-access-control-systems-newest-acquisition) ## [A B&M Core Value... Join Our Team!](https://blog.brixeyandmeyer.com/a-bm-core-value-and-join-our-team) Here at Brixey & Meyer our mission is to have a positive impact on the people of our firm and the... 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